EMPOWER Intervention Classification System (EICS)
The ‘foundation’ interventions form the base of the pyramid. These interventions are deemed basic changes to the public transport system that ideally should be in place. Examples of ‘foundational’ interventions include providing adequate street lighting or installing panic buttons on public transport vehicles.
Background Check on Drivers and Personnelsee intervention Limit Access for Youths/Agberos and Gangssee intervention Limit Access for Homeless People/Loitererssee intervention Zero Tolerance Policies Towards Sexual Harassment of Passengers and Staffsee intervention Displaying and Authenticating Vehicle Operator Detailssee intervention Communication If There are Service Disruptions Giving Information About Length of Delays and Alternative Routessee intervention Reduce Waiting Timessee intervention Neighbourhood Watch for Women Programmesee intervention Hotline to Call for Immediate Security Interventionsee intervention Hotline to Call to Report an Incidentsee intervention Protocols for Raising Complaints (whistleblowers) see intervention Restrictions on In-Vehicle Entertainmentsee intervention Individual Seating in Public Transport Vehiclessee intervention In-Vehicle Lightingsee intervention Restrictions on Window Tintingsee intervention Onboard Emergency Communication Systemssee intervention Reliable Connectivity to Mobile Phone-Based Security Platformssee intervention Clear Sightlines at Underpasses and Subwayssee intervention Clear Sightlines in Transport Hubs and Interchanges (including local car parks)see intervention Creation of Safe Spaces for People When They Feel Uncomfortable or Scaredsee intervention Toilets in Secure Areas That Are Well-Lit, Clean, Free of Charges and Have an Attendantsee intervention Development of Sidewalks That are Well-Lit, Free of Encroachments, Dark Corners, and Overhanging Trees, While Wide Enough to Accommodate All Pedestrian Flows Comfortablysee intervention Improved Lighting At and Around Stops, Stations and Other Waiting Areassee intervention Physical Security Guards/Policing Surveillancesee intervention Emergency Buttons in the Public Transport Systemsee intervention Procedural Approach to Dealing With Law Reformsee intervention Digital Surveillance (CCTV) – Cameras Recording Onlysee intervention Digital Surveillance (CCTV) Cameras with Both Recording and Live Monitoringsee intervention