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General Overview

EICS Framework


Region of Reference

  • AfricaAfrica
  • AsiaAsia
  • AustraliaAustralia
  • EuropeEurope
  • North-AmericaNorth-America
  • South-AmericaSouth-America
  • WorldWorld


This intervention refers to ensuring reliable connectivity to phone-based security platforms and digital safety auditing tools, either via free-to-access Wi-Fi connectivity at public transport terminals or via remote connectivity through mobile telecommunication services.

Mobile phone-based security platforms, such as the ‘Red Panic Button’ application, allow users to push the button on their phones whenever they feel unsafe or are in danger, and their emergency contacts and law enforcement will be alerted to their location. However, these platforms need access to the internet to work, which is why reliable connectivity is so important.

Types of Impact

Area Impacted

  • To/from the stop/station/rank
  • Waiting for train/bus/paratransit
  • In the vehicle
  • At interchanges
All areas could potentially be impacted by this intervention.

Time of Day of Impact

  • Day-time travel
  • Night-time travel
  • Peak-time travel
  • Off peak-time travel
All travel time categories could be positively impacted by this intervention.

Mode Impacted

  • Bus
  • Train
  • Rideshare
  • 4 wheelers informal
  • 3 wheelers informal
  • 2 wheelers informal
  • Cycling
  • Walking
All modes could potentially be impacted by this intervention.

Demographic Impacted

  • Girls
  • Boys
  • Adult Women
  • Men
  • Elderly Women
All public transport users will be positively impacted by this intervention.

SWOT Analysis

  • Quick to be implemented

  • Perceived to be effective

  • Relatively low skills required

  • Scalable to suit budget and need for the resource

  • As soon as implementation stops, the benefits stop

  • Crime reduction

  • Greater connectivity

  • Improve safety at public transport stations and inside mode of transport.

  • Reliance on network provider/public transport infrastructure


Limited literature sources are available to confidently indicate this to be an effective measure in improving public safety.

  • Perception by (female) passengers
  • Perception by governing bodies
  • Level of confidence in these ratings


Implementation of this intervention can happen quickly and be ramped up over time, depending on the available funds or demand. The benefits ensue immediately upon implementation, once maintenance and associated services cease, the corresponding benefits are foregone.

Implementation timeframe

  • 0-1 year
  • 1-3 years
  • >3 years

Timeframe to realise benefits

  • 0-1 year
  • 1-3 years
  • >3 years

Scale of Implementation

This intervention can be implemented at a national level.

Station or

Ease of Implementation

This intervention is easy to implement, as it utilises existing skills, services and infrastructure.

List of References