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General Overview

EICS Framework


Region of Reference

  • AfricaAfrica
  • AsiaAsia
  • AustraliaAustralia
  • EuropeEurope
  • North-AmericaNorth-America
  • South-AmericaSouth-America
  • WorldWorld


This intervention refers to the introduction of background checks for all current and future public transport drivers and personnel. Background checks are important in ensuring that the appropriate person is hired for the job and that they have the required qualifications, verified personal details and history, and no criminal record. [2,3]

By not conducting thorough background checks, potential offenders are given access to positions of power (e.g., bus driver, train station security guard) within the public transport system, creating opportunities for them to harass and assault passengers and users of the system. [1,3]

Types of Impact

Area Impacted

  • To/from the stop/station/rank
  • Waiting for train/bus/paratransit
  • In the vehicle
  • At interchanges
This intervention would impact all areas except travelling to/from the stop/station. This intervention would impact public transport drivers, operators, security guards, and other personnel that work at public transport stops/stations or onboard the vehicles.

Time of Day of Impact

  • Day-time travel
  • Night-time travel
  • Peak-time travel
  • Off peak-time travel
All travel time categories would be positively impacted by this intervention.

Mode Impacted

  • Bus
  • Train
  • Rideshare
  • 4 wheelers informal
  • 3 wheelers informal
  • 2 wheelers informal
  • Cycling
  • Walking
Modes with formal hiring processes and operations will be impacted by this intervention.

Demographic impacted

  • Girls
  • Boys
  • Adult Women
  • Men
  • Elderly Women
All public transport users could be positively impacted by this intervention, as safe and qualified drivers and personnel protects all passengers. However, literature shows that women experience sexual harassment more than men, so more women are likely to gain benefit from this intervention. [4,5]

SWOT Analysis

  • Reduces the potential for crime committed by public transport personnel.

  • Increases the feeling of safety for passengers if they know that personnel are qualified and trustworthy.

  • Not effective in parts of the transport system where the intervention is not implemented.

  • To ensure that all drivers and other personnel are qualified and safe, therefore limiting sexual harassment.

  • Rewarding good behaviour by improving access to job opportunities for upstanding citizens

  • No database or a poor database from which to draw information for these checks will either prevent them from happening or make the results unreliable.


Passengers, especially females, feel safer when they know that their public transport drivers and personnel are qualified, and safe, and won’t harass or assault them. [3] As there is little literature to support this, confidence in these ratings is weak.

  • Perception by (female) passengers
  • Perception by governing bodies
  • Level of confidence in these ratings


Implementation of this intervention is relatively quick. Once training of the staff has been completed and the relevant data acquired, all drivers and personnel can have background checks done on them. The benefits ensue immediately once the intervention has been implemented. Unfortunately, if the intervention ends, all new employees won’t have a background check, which opens up the potential for undesirable people to be employed.

Implementation timeframe

  • 0-1 year
  • 1-3 years
  • >3 years

Timeframe to realise benefits

  • 0-1 year
  • 1-3 years
  • >3 years

Scale of Implementation

This intervention can be implemented at all levels.

Station or

Ease of Implementation

This intervention is relatively easy to implement, although unwinding the employment of a current employee that fails a background check might be difficult and time-consuming.

List of References



1. Batra, K. 2018. Transporting metropolitanism: Road-mapping feminist solutions to sexual violence in Delhi. Journal of Postcolonial Writing. 54(3):387–397. DOI: 10.1080/17449855.2018.1461979.

2. Tripathi, K., Borrion, H. & Belur, J. 2017. Sexual harassment of students on public transport: An exploratory study in Lucknow, India. Crime Prevention and Community Safety. 19(3–4):240–250. DOI: 10.1057/s41300-017-0029-0.

3. Mondol, M.S.M.G.M. 2019. INVESTIGATING WOMEN’S SAFETY IN NEW DELHI’S URBAN TRANSPORT SYSTEMS. International Journal of Social Science and Economic Research. 04(03):2792–2806. www.ijsser.org [2022, January 24].